Cvent Resources
Cvent New User Training Guide
Cvent Customer Support Resources
Cvent Videos
Cvent Knowlege Base
Cvent has excellent customer support and online help articles. You can access the community by clicking the Community link at the top of any page in Cvent. Customer Care is available 24/7 to answer your questions. You can reach them by chat or by phone at any time by clicking the blue Get Help Now button at the bottom of the Community page.
- (866) 318-4357 Cvent Support
- Michael Farner-Hill Client Success Advisor, Event Solutions
- Help & Support Page (must be logged into Cvent)
- Cvent Community (must be logged into Cvent)
Quick Links
General
- Event Configuration Checklist
- Event Website 101
- Creating a Standard Registration Event
- Adding Registration Questions
- Creating Admission Items
- Add registration types
- Adding Headers
- *How-to Add ACSA's Custom CSS
- *How-to Add ACSA’s Google Analytics GA4 Code
- *How-to Add Event Program Code
- *How-to Add GL Code To Fees
- *How-to Add Marketing Source Question
- *How-to Add Abandoned Email
- *How-to Add a Custom Theme Using Flex
- *How-to select/change merchant account
- *How-to Setup & Configure Payment Option in Flex
- New Program Code Request Process
Testing & Launching
- What to Check Before Publishing Your Event
- Moving to Test Mode
- Using Testing Scenarios
- Launching Your Event
- Reopening Registration
Event Emails
- Scheduling Event Emails
- Adding Invitation Lists
- Manually Sending Event Emails
- Confirming Emails Were Delivered
- Understanding Event Statuses
- Cancelling an Event
- Data Tag Cheat Sheet
Payments
- Refunding a Transaction
- Processing Online Payments
- Recording Offline Payments
- Importing Offline Payments
- Setting Up Partial Payments
- Applying Partial Payments
- Paying Online After Registration
- Customizing the Submit Payment Page
- Setting Up the Fees Page
- Viewing the Automatic Payment Notifications
- Working with Discounts
Reports